An automation error is to blame for about 35 letters from Manitoba Finance demanding payment for unpaid retail sales tax, being mailed to wrong addresses.
The province says the statements appear to have been wrongly included in the envelopes for other businesses. The statements display the business name, address, account number and amount of retail sales tax in arrears.
Manitoba Finance said when the mistake was discovered, it took immediate action to find the cause and fix it. The department has also contacted the provincial ombudsman to get advice about an appropriate plan for notifying affected businesses.
A spokeswoman said Manitoba Finance has apologized for the error and continues to investigate. The error was discovered when a number of envelopes were left over from the recent mail-out.
The spokeswoman said if business owners have not received a statement, or have a statement along with one concerning another business, they should contact Manitoba Finance at 204-945-5603 or 1-800-782-0318. The province says anyone with concerns about whether personal information might be affected can contact the ombudsman's office at 1-800-665-0531 or email@example.com.