Accessibility/Mobile Features
Skip Navigation
Skip to Content
Editorial News
Business
Classified Sites

The Canadian Press - ONLINE EDITION

Sears Canada plans to lay off 624 employees in effort to improve its operations

A Sears customer call centre is shown in Montreal, Thursday, January 16, 2014. For the second time this month, Sears Canada Inc. has announced a round of layoffs, this time as the retailer eliminates 624 workers. THE CANADIAN PRESS/Ryan Remiorz

Enlarge Image

A Sears customer call centre is shown in Montreal, Thursday, January 16, 2014. For the second time this month, Sears Canada Inc. has announced a round of layoffs, this time as the retailer eliminates 624 workers. THE CANADIAN PRESS/Ryan Remiorz

TORONTO - Sears Canada Inc. (TSX:SCC) has announced a round of layoffs for the second time this month, eliminating 624 workers.

The struggling company said Wednesday the cuts will help improve communication and encourage more consistency within its operations.

Most of the reductions will be in middle management at Sears department stores, affecting an average of five employees per location, Sears Canada said in a release.

The company also said it will rework its regional and head office structure to reflect the latest changes and to align it with the smaller business.

Two weeks ago Sears Canada said about 1,600 positions would be affected as it moved ahead with plans to shutter its three Canadian call centres and reduce staff at its warehouses.

Sears Canada is trying to reduce costs and improve its overall business as part of a three-year turnaround plan. Last year, the company made a similar round of cuts that has lowered its overall employee count to around 20,000 people.

"The changes we are making in stores will not affect the number of front-line associates, and service to our customers will not be impacted," president and CEO Doug Campbell said in a release.

"Our current structure results in inefficiencies and barriers to effective communication among store associates and the changes we are making are designed to result in better store execution and consistency of presentation and standards."

Campbell added that the layoffs are part of a broader effort that will allow the company to continue serving customers countrywide.

Sears Canada has been dealing with heavy competition within the retail sector that appeared to intensify over the holiday shopping season.

Earlier this month, Sears Holdings Corp., the department store retailer's U.S. parent, said sales at its Canadian stores dropped 4.4 per cent between Nov. 3 and Jan. 6.

Sears Canada has made an effort to shrink its operations by selling off leases for some of its most prominent locations and has been more aggressive in cutting the number of employees across its operations, from head office positions to customer service.

The retailer operates 181 corporate stores, 241 Hometown appliance stores, more than 1,400 merchandise pickup locations and 101 travel offices.

  • Rate this Rate This Star Icon
  • This article has not yet been rated.
  • We want you to tell us what you think of our articles. If the story moves you, compels you to act or tells you something you didn’t know, mark it high. If you thought it was well written, do the same. If it doesn’t meet your standards, mark it accordingly.

    You can also register and/or login to the site and join the conversation by leaving a comment.

    Rate it yourself by rolling over the stars and clicking when you reach your desired rating. We want you to tell us what you think of our articles. If the story moves you, compels you to act or tells you something you didn’t know, mark it high.

Sort by: Newest to Oldest | Oldest to Newest | Most Popular 0 Commentscomment icon

You can comment on most stories on brandonsun.com. You can also agree or disagree with other comments. All you need to do is register and/or login and you can join the conversation and give your feedback.

There are no comments at the moment. Be the first to post a comment below.

Post Your Commentcomment icon

Comment
  • You have characters left

The Brandon Sun does not necessarily endorse any of the views posted. Comments are moderated before publication. By submitting your comment, you agree to our Terms and Conditions. New to commenting? Check out our Frequently Asked Questions.

letters

Make text: Larger | Smaller

Brandon Sun Business Directory
Submit a Random Act of Kindness
Why Not Minot?
Welcome to Winnipeg

Social Media

Canadian Mortgage Rates