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Insurance companies busy as city residents continue storm cleanup

Eileen Mosson stands by the rolls of carpet that had to be removed from her flooded basement following last weekend’s heavy rain.

JILLIAN AUSTIN/BRANDON SUN Enlarge Image

Eileen Mosson stands by the rolls of carpet that had to be removed from her flooded basement following last weekend’s heavy rain.

Despite having a backup valve and two sump pumps, Eileen Mosson’s Kirkham Crescent home was flooded with ankle-deep water following last weekend’s deluge.

"We had to rip up the carpet … didn’t have to rip up drywall, we caught it before it got to that," she said. "It’s a heck of a thing to go through."

Mosson was just one of the many homeowners in the neighbourhood dealing with a flooded basement. One problem stemmed from a power outage, causing the pumps to stop. She first dealt with a sewer backup on Thursday and another flood on Saturday night.

"(Sunday) night I set my alarm clock for every two hours," she said. "I thought if the power was out, then we would plug the generator in."

Mosson recalled going to purchase another sump pump for a neighbour over the weekend, and there were 12 people there for the very same thing.

"It’s just overwhelming," she said. "We’re going to keep the generator until we know the rain is over."

Ripped up carpet, damp boxes and other belongings were heaped in a pile outside Jonathan Hall’s Kirkham Crescent home on Monday.

"Normally we don’t get flooded because we’re a little bit higher," Hall said. "But (Sunday) morning, we came downstairs to do some laundry… and the floor was flooded."

Hall said it took all day to rip up the basement and it was "more tiring than frustrating."

Guild Insurance Brokers had about 60 claims reported just Monday morning, in addition to some 12 others called in over the weekend.

"There’s definitely lots of water in the basements," said Brett McGregor, president of Guild Insurance Brokers. "Some of it is seepage, but there’s also lots of sump pumps that quit during the power outage, so it was coming up through the sump holes. A little bit of sewer backup and a fair number of wind claims — lots of trees blown over onto houses or sheds."

Meanwhile, Western Financial Group saw about 40-45 claims throughout the day on Monday, which managing partner Derrall Farmer said is about 10 times what they would see in a typical day.

"A lot of them are sewer backup losses and lots of fallen trees on either houses or outbuildings," Farmer said.

The City of Brandon remains under a state of local emergency due to the significant rainfall and overland flooding.

Over the weekend, the Assiniboine River rose roughly 2.25 feet, according to Brian Kayes, the city’s director of risk and emergency management.

Fortunately, the city’s drainage system was able to gain some capacity overnight Sunday; however, there is still a lot of water in the ground.

"It’s going to take a considerable amount of time, probably a couple of weeks, if we didn’t get any more significant rain, for things to kind of clear out," Kayes said.

The city had to make some repairs and pump water out of the wastewater treatment facility after a berm was compromised. On Monday, the city added six more pumps at various areas near the river.

"We’re pumping in the same basic areas, just added additional pumping capacity," Kayes said.

The city will ask the province to begin a disaster financial assistance program relating to last weekend’s weather.

Part of the process includes reporting the details of what happened during the storm. To help the city get an accurate picture of the property damage involved, residents who have experienced basement flooding, property flooding or damage related to fallen trees are asked to let the city know.

Residents are asked to call 204-729-2438 and leave their name, phone number, physical property address and specific details relating to their damage.

Fallen trees on city property should be reported to the city’s public works department at 204-729-2285.

» jaustin@brandonsun.com

» Twitter: @jillianaustin

Republished from the Brandon Sun print edition July 2, 2014

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Despite having a backup valve and two sump pumps, Eileen Mosson’s Kirkham Crescent home was flooded with ankle-deep water following last weekend’s deluge.

"We had to rip up the carpet … didn’t have to rip up drywall, we caught it before it got to that," she said. "It’s a heck of a thing to go through."

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Despite having a backup valve and two sump pumps, Eileen Mosson’s Kirkham Crescent home was flooded with ankle-deep water following last weekend’s deluge.

"We had to rip up the carpet … didn’t have to rip up drywall, we caught it before it got to that," she said. "It’s a heck of a thing to go through."

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