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Brandon Sun - PRINT EDITION

McDonald's manager 'super surprised' about award

A big career switch for one man has brought him major recognition from one of the world’s top fast-food chains.

Ross Sheard just picked up an outstanding manager of the year award from McDonald’s Canada.

To win the award, Sheard and the McDonald’s restaurant he manages on Victoria Avenue needed to be rated in the top 10 per cent in a number of categories, like customer service, sales volumes and more.

On top of his reward, the Victoria Avenue McDonald’s rated very high as well, winning the outstanding restaurant award. The staff at the Victoria Avenue restaurant achieved a score in the top one per cent of restaurants in Western Canada.

“I was super surprised,” said Sheard, who left a job with EBay five years ago to move to Brandon to join his father, George Sheard, the owner of all four McDonald’s restaurants in Brandon and one in Neepawa, as a management trainee at the Richmond Avenue location.

“I told the staff that my award might have my name on it, but it is their hard work that helped me get it. I appreciate what they’ve done.”

Ross said at the Victoria Avenue location coffee sales have increased “hand over fist” the last year and staffing properly during peak times helped the restaurant receive such high marks from McDonald’s in Canada.

Hedley’s Heath Hut

Hedley’s is getting a handle on what customers are saying. The health food and products store, located in Shoppers Mall, introduced a full line of gluten-free products in the last year and they’ve really taken off.

“We didn’t have anything gluten-free before we opened the new store,” said Hedley’s Health Hut manager Cory Calverley. “Now we have hundreds and hundreds of different gluten-free products. It’s a huge change for us.”

Hedley’s underwent a store renovation and reopened last October. Its gluten-free line includes the well-known Lorenzo’s products from Winnipeg, which include gluten-free bread and pastries.

“The sales on gluten-free products have been steadily increasing. We are trying to listen to what the customers’ needs are,” Calverley said.

For more information, call Hedley’s Health Hut at 204-725-3131 or visit them online at healthhutbrandon.ca.

Ten Thousand Villages

If you are out buying schools supplies this year, perhaps adding a couple more things to your shopping cart will help a less fortunate child in a developing country go to school this year.

Ten Thousand Villages, located at 829 Rosser Ave., is once again collecting school supplies and school kits as part of a Mennonite Central Committee initiative to send to less fortunate children in Afghanistan, Jordan and Kenya so they can go to school this fall.

“These supplies can give children the opportunity to go to school. If you can’t afford school supplies, then you can’t go to school,” said Ten Thousand Villages manager Lynn Nightingale.

It is a minimal cost for those who want to help. You can pick up a school supply kit from Ten Thousand Villages or donate these items separately: four spiral notebooks, of 140-160 pages, four unsharpened pencils, one box of pencil crayons, (a pack of 12 to 24) and one pencil eraser.

Nightingale said between 400 and 700 school supply kits go out every year. She said she’s hoping to beat that number this year.

For more information, call 204-726-8755.

Republished from the Brandon Sun print edition August 25, 2012

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A big career switch for one man has brought him major recognition from one of the world’s top fast-food chains.

Ross Sheard just picked up an outstanding manager of the year award from McDonald’s Canada.

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A big career switch for one man has brought him major recognition from one of the world’s top fast-food chains.

Ross Sheard just picked up an outstanding manager of the year award from McDonald’s Canada.

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