According to J.D. Power and Associates, a well-respected market research firm, Manitoba Public Insurance is leading the way to the bottom in a recent survey on customer satisfaction. It is yet another reminder of the NDP government’s poor track record.
The government refuses to accept that some Manitobans do not have a good opinion of MPI.
Let’s look at some of the issues that have distracted MPI from its role of providing auto insurance to Manitobans.
MPI curtailed an ill-conceived plan to donate ratepayers money to universities, they cancelled a request for proposal to develop a data centre in Manitoba, costing Manitoba companies that submitted proposals.
They then handed an untendered contract to IBM, which plans to move MPI’s data to Ontario.
There was the Jets tickets fiasco, where MPI received Jets tickets as a part of their sponsorship of the Jets.
Government ministers were first in line for the tickets and then had to repay MPI for the tickets when they were caught.
MPI lost $48 million last year and lost $34 million in the first quarter of this year.
The justice minister flip-flopped on a plan to fund infrastructure on the backs of ratepayers. Then there was a huge increase last year to the vehicle registration fee.
Worse yet, the NDP asked the Public Utilities Board for a rate increase this year.
Now, we see that MPI is dead last in a satisfaction survey.
Manitobans can’t afford the NDP’s poor management ability.
When the NDP makes mistakes, and they make many, they just increase the fees and rates, and make Manitobans pay year after year.
The NDP government has compromised MPI’s ability to operate successfully and efficiently. Is MPI going the way of Manitoba Hydro where the costs to Manitobans just keep on mounting?
Critic for MPI
MLA for Brandon West
Republished from the Brandon Sun print edition August 27, 2013