Transportation agency penalizes Air Canada for violating disabilities regulations

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GATINEAU, Que. - The Canadian Transportation Agency says it's issued a $97,500 penalty to Air Canada for violating the Accessible Transportation for Persons with Disabilities Regulations.

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Hey there, time traveller!
This article was published 21/12/2023 (742 days ago), so information in it may no longer be current.

GATINEAU, Que. – The Canadian Transportation Agency says it’s issued a $97,500 penalty to Air Canada for violating the Accessible Transportation for Persons with Disabilities Regulations.

The penalty of $97,500 is for several violations of the regulations.

The agency says that on August 30, Air Canada failed to assist a wheelchair user to disembark its plane.

Air Canada planes sit on the tarmac at Pearson International Airport in Toronto on Wednesday, April 28, 2021. The Canadian Transportation Agency says it's issued a penalty to Air Canada for violating the Accessible Transportation for Persons with Disabilities Regulations.THE CANADIAN PRESS/Nathan Denette
Air Canada planes sit on the tarmac at Pearson International Airport in Toronto on Wednesday, April 28, 2021. The Canadian Transportation Agency says it's issued a penalty to Air Canada for violating the Accessible Transportation for Persons with Disabilities Regulations.THE CANADIAN PRESS/Nathan Denette

The passenger, who has spastic cerebral palsy and can’t move his legs, was forced to disembark on his own.

As well, the CTA says Air Canada failed to ensure that its personnel periodically checked in on the passenger while he was waiting in the terminal.

Air Canada acknowledged in November that it violated Canadian disability regulations, and apologized to a British Columbia man who was forced to drag himself off a flight in Las Vegas this summer.

This report by The Canadian Press was first published Dec. 21, 2023.

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