Precision Toyota’s dedicated staff credited after dealership wins award
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Hey there, time traveller!
This article was published 29/04/2017 (3072 days ago), so information in it may no longer be current.
A close-knit, keen staff of about 40 people should get credit for a recent distinction Brandon’s Precision Toyota has received, general manager Scott Ball said this week.
The local car dealership and service shop was one of 35 dealerships to receive a Toyota Canada President’s Award for the past business year, which go toward dealerships that demonstrate “operational excellence in sales, parts and service, and above all, customer satisfaction.”
There are 285 Toyota, Lexus and Scion dealerships across Canada, and Brandon’s Precision Toyota was the only dealership in Manitoba to receive the award — a first for the local company.
“It’s a pretty good honour,” Ball said. “There’s a lot of hard work by all the staff here. It takes a whole dealership to win it.”
While sales are integral to getting people in the door, he credited their service department with ensuring customers coming back.
Parts and service manager Brian Webber has been with Precision Toyota for 33 years, having entered the shop as a technician right out of Crocus Plains Regional Secondary School.
During these three decades, he has moved his way up the ladder and has received certified Toyota training along the way as needed.
The upward mobility has been a plus, but he cites the people he works with as providing his key motivation for remaining with the company.
“They’re just great people to work for; a great product and it’s fun coming into work every day,” he said, describing the group as “one big happy family.”
Ball said that they have a number of longtime staff members, with many of their new hires coming as a result of their ever-growing operations and not because of someone leaving.
Ball’s father, Ron, started Precision Toyota in 1979, at which point its origins were a much smaller operation than it was today.
Ball picked up the torch as a manager about 13 years ago and has worked his way up the ranks to general manager since that time.
» tclarke@brandonsun.com
» Twitter: @TylerClarkeMB