MPI expands service delivery backup plans
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Hey there, time traveller!
This article was published 05/10/2023 (928 days ago), so information in it may no longer be current.
Manitoba Public Insurance has expanded its contingency plans to ensure the continuity of its services as the six-week-long labour interruption persists. The plans include increased estimating capacity and expanded driver testing options.
“The success of these contingency plans clearly demonstrates MPI’s commitment to maintaining core and essential services during this time, and the strong partnerships that exist between the corporation and its industry partners throughout the province,” MPI board chairman Ward Keith stated.
Keith stated that MPI is actively addressing the high number of hail claims that resulted from severe weather this summer, adding that this week, the company will double its estimating capability, aiming to expedite the estimating process for its customers.
He added that MPI has joined forces with DCC Hail, an innovative Canadian paintless dent repair company, as they have set up a second drive-through scanning tool to estimate hail damage at MPI’s Physical Damage Centre.
“Each scanner can produce a complete vehicle estimate in about six minutes. The addition of this second unit will double the number of estimates MPI can complete per hour, reducing wait times and inconveniences for customers,” he stated. “Since the introduction of the first scanner two weeks ago, more than 2,300 hail damage estimates have been processed, showcasing the efficiency of this new technology.”
According to the statement issued by the company, MPI has resumed knowledge testing for all driver licence classes in Winnipeg and Brandon. It added that this development means that commercial driving schools can now resume intakes for new classes and progress students through their training programs.
“Knowledge testing for new teen drivers enrolled in MPI’s Driver Z high school education program is also ongoing through that program,” it added. “For Class 1-6 and air brake knowledge tests, customers can now walk into MPI testing locations without needing an appointment. New test applicants who did not previously have an appointment must visit a broker to purchase a test before heading to one of the designated testing locations listed on MPI’s website.”
Furthermore, it stated that MPI has expanded regular Class 5 road testing to 20 communities outside Winnipeg. Customers awaiting a test will be contacted by MPI to schedule a convenient time in their community.
» The Brandon Sun