CBSA warns of potential scam

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The Canada Border Services Agency is warning of scammers pretending to be from the government agency to steal money and personal information. 

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Hey there, time traveller!
This article was published 26/01/2022 (1380 days ago), so information in it may no longer be current.

The Canada Border Services Agency is warning of scammers pretending to be from the government agency to steal money and personal information. 

The scam could come through email, web, text messages and phone calls, according to the CBSA. 

“The methods and messages used by the scammers are varied and ever-changing, but always designed to demand money and lure the public into providing personal information,” the agency said in a press release. 

The calls could show phone numbers and employee names that falsely appear to be from the CBSA, but are spoofed. 

Specifically, people should look out for fake websites and mobile apps posing as ArriveCan or the Electronic Travel Authorization and asking for money, according to the press release. ArriveCan is free and is the official federal government platform to provide information before arriving in Canada. 

An application for the Electronic Travel Authorization can only be made through the Government of Canada’s website and costs $7. 

Emails could contain the CBSA logo, email addresses, employee names and titles to mislead the public. The border services agency will never ask for a social insurance number or credit card number by phone or email, according to a press release. 

“If an individual receives a telephone call or an email asking for this information, or requesting payments from the CBSA, it is a scam. If this happens, please ignore, hang up, don’t answer the text or email and report the incident to the Canadian Anti-Fraud Centre.” 

The CBSA issued a similar warning in October. 

Scammers have also spoofed the phone number of the Brandon Police Service in an almost identical scam. 

On Jan. 10, scammers stole $900 and a social insurance number from a Brandonite by pretending to be from Service Canada. The scammers also pretended from the police service in subsequent calls to them. 

» dmay@brandonsun.com 

» Twitter: @DrewMay_

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